| Credit Cards and Personal Checks
We will accept credit cards ONLY for reservations made less
than 30 days prior to your arrival date. Personal checks will ONLY
be accepted 30 days or more prior to your arrival date. If less
than 30 days prior to your arrival, all payments should be cash,
money order, credit card, or certified funds.
Rental Units Every home and condo is privately owned. It
will reflect each owner’s individual taste. You may inspect
our rentals when not occupied. We will be unable to make substitutions
or refunds upon arrival. NO EXCEPTIONS! All prices and policies
are subject to change without notice. Unit amenities may vary per
unit. Reservations Begin January 2 of each year. Phone reservations
are held 14 days for advance rent payment to arrive.
Reservation Fees of $40 per reservation will be charged
for each unit booked. This is a non-refundable fee.
Transfer & Change Fees of $50 per reservation will be
charged for each change of dates after the original reservation
has been made by the tenant. No unit change can be made after your payment is received.
Travel Insurance will be added to your reservation. This is optional insurance that
protects you and your travel investment if you need to cancel
your trip for covered reasons prior to departure or if other
covered unforeseen circumstances arise during your trip. If
you choose not to accept the coverage, simply initial the appropriate
place on the reservation form and return to our office. If you
do not purchase this insurance, no refunds will be made for
any situation including storms and hurricanes.
Reservation Rental Down Payment required is 50% of the rental
rate, and the premium for trip insurance. If not received within 14 days of placing the reservation,
your reservation will be cancelled.
Final Balance due 30 days prior to arrival Please pay by
certified funds or money order. NO personal checks will be accepted
less than 30 days prior to your arrival date. All rent and extra charges are subject
to a NC sales tax and a Kure Beach or Carolina
Beach room tax.
Security deposit A security deposit is required on all rentals.
Any damages, missing items, or failure to comply with rental policies
and regulations will result in deductions from the security deposit.
Security deposits can be paid along with your final rental payment or guaranteed with a credit card. Security deposits are refunded within 45 days.
Condition of unit at check in should be clean and in good
repair. If you find your unit not clean, it must be reported to
our office within 1 hour of your check in. Otherwise you accept
the unit in the condition you found it. Any damages should be reported
immediately upon check in. Late arrivals should call the next day
to report any problems.
Cleaning staff will enter units after check out to give
the bathrooms and kitchen a sanitized cleaning. This service is
provided as part of your rental and there is NOT an extra charge
for this service. General cleaning of the unit should be done by
the tenant before check out.
Check-In 2pm to 4pm Late arrivals must call the day before
their arrival date to receive special instructions.
Check-Out By 10am Failure to check-out and return keys to
our office before 10:00am on the day of your departure will result
in a $50 per hour additional charge. Please follow the Departure
Checklist before your departure. The cleaning staff WILL ENTER the
unit at 10:00am!
Cancellations If you need to cancel and have purchased trip
insurance, please call the toll free number on your insurance package.
If no insurance was purchased and you need to cancel, please call
our office. Refunds of money paid less a 25% administrative fee
will be made ONLY if the unit is re-rented. If not re-rented for
the cancelled period, no money can be refunded.
Maximum number The maximum number of people that may occupy
a unit at any time is noted per unit. No fraternity, graduation,
house parties, etc. are allowed. Should one occur, occupancy will
be IMMEDIATELY TERMINATED without refund. Registered guest must
be 25 years of age or older and will be responsible for all occupants
and their compliance with rental policies and any damages.
Maintenance refunds/rebates We try to keep all equipment
in good working order. In the event of failures of appliances or
AC, NO REBATE OR REFUND will be issued. Problems should be reported
to our office immediately, and repairs will be made as soon as possible.
Linens can be rented from Network Real Estate. Please notify
our office prior to your arrival if you wish to rent linens. If
you do not wish to rent linens, you will need to bring your own.
Linens are not included in the basic rental rate. Paper products and soaps are NOT provided.
Restrictions NO fish cleaning, NO grilling on porches or
decks, NO campers/RV's, boats, trailers or 4 wheelers. Most of our
rental properties DO NOT allow pets. Some do allow pets with an
additional non refundable pet fee. You must ask if a unit allows
pets prior to your arrival. Any pet found in a NO PET unit will
be grounds for lease termination without refund.
Telephones Most units have telephones. Some may not. Please
use a credit card or third number when making long distance calls.
The registered guest will be responsible for any telephone charges
during their stay. Thank You!
NC Agency When showing you property and assisting you in
leasing a property, Network Real Estate and it's agents will represent
the Landlord/Owner of the property. We reserve the right to provide
you with a similar unit in the event that your original unit becomes
unavailable due to an unforeseen situation. If no other unit is
available your reservation will be cancelled and the deposit refunded.
You will be notified if at all possible.
Interior photographs and view photographs represent only ONE
unit. These two items will vary for each unit. Please ask for details.
Please verify all information in the brochure or on the web site
in case of printing or typing errors.
|