Form of Payment We will ONLY accept credit card rental payments for reservations made less than 30 days prior to your arrival date.
Personal checks, Money Orders or Cash should be used for all payments made 30 days or more prior to arrival date. If less than 30 days, all payments should be cash, money order, credit card
Rental Units Every home and condo is privately owned. It will reflect each owner's individual taste. You may inspect our rentals when not occupied.
We will be unable to make substitutions or refunds upon arrival. NO EXCEPTIONS! All prices and policies are subject to change without notice. Unit amenities may vary per unit.
Reservations Begin January 2 of each year. Phone reservations are held 14 days for rental down payment to arrive. A 50% down payment of the rental rate and the premium for trip insurance must be received within 14 days of placing the reservation, or your reservation will be cancelled.
Reservation Fees of $40 per reservation will be charged for each unit booked. This is a non-refundable fee.
Transfer & Change Fees of $50 per reservation will be charged for each change of dates after the original reservation has been made by the tenant. NO change of unit request can be made after your down payment has been made.
Travel Insurance will be added to your reservation. This is optional insurance that protects you and your travel investment if you need to cancel your trip for covered reasons prior to departure or if other covered unforeseen circumstances arise during your trip.
If you choose not to accept the coverage,
simply initial the appropriate place on the reservation form and return to our office. If you do not purchase this insurance, no refunds will be made for any situation including storms and hurricanes.
Final Balance due 30 Days prior to arrival Please pay by certified funds or money order. NO personal checks will be accepted less than 30 days prior to your arrival date. All rents are subject to NC sales tax and room tax.
Accidental Rental Damage Waiver Fee - We require a $45 non-refundable Damage Waiver fee for all reservations. The fee is in lieu of a damage deposit and is a fee to cover accidental unit damage. The policy does not cover acts that are intentional or due to gross negligence,
willful/wanton conduct, or any cause if guest fails to report the damage/loss before departure from the unit.
Theft or damage of any property owned by or brought onto the premises by a Guest is not covered under this waiver.
If malicious or intentional Guest damage occurs, the Guest will reimburse Agent and/or Owner the full replacement costs including attorney's fees.
For questions about the Security Deposit Protector, please contact Travel Guard toll-free at 1-866-221-8080, and refer to product #007689 P1-P2.
Security deposit A security deposit is required on all rentals if ARDI is not purchased. Any Damages, missing items, or failure to comply with rental policies and regulations will result in deductions from the security deposit.
Security deposits should be paid along with your final rental payment. Security deposits are refunded within 45 days after check out and may not be paid with a credit card.
Condition of unit at check in should be clean and in good repair. If you find your unit is not clean, it must be reported to our office within 1 hour of your check in. Otherwise you accept the unit in the condition you found it.
Any damages should be reported immediately upon check in. Late arrivals should call the next day to report any problems.
Cleaning staff will enter units after check out to give the property a detailed cleaning. This is not included in your rental fee and additional cleaning charges will apply. Cleaning fees are not optional. General cleaning of the unit should be done by the tenant before check out.
Check-In 2pm to 4pm Late arrivals must call the day before their arrival date to receive special instructions.
Check-Out By 10am Failure to check-out and return keys and parking passes to our office before 10:00am on the day of your departure will result in a $50 per hour additional charge. Please follow the Departure Checklist before your departure. The cleaning staff WILL ENTER the unit at 10:00am!
Cancellations If you need to cancel and have purchased trip Insurance, please call the toll free number on your insurance package. If no insurance was purchased and you need to cancel, please call our office.
Refunds of money paid less a 25% administrative fee will be made ONLY if the unit is re-rented. If not re-rented for the cancelled period, no money can be refunded.
Maximum number The maximum number of people that may occupy a unit at any time is noted per unit. No fraternity, graduation, house parties, etc. are allowed. Should one occur, occupancy will be IMMEDIATELY TERMINATED without refund.
Registered guest must be 25 years of age or older and will be responsible for all occupants and their compliance with rental policies and any damages.
Maintenance refunds/rebates We try to keep all equipment in good working order. In the event of failures of appliances or AC, NO REBATE OR REFUND will be issued.
Problems should be reported to our office immediately, and repairs will be made as soon as possible. Please do not adjust the refrigerator settings, it takes a little time to cool down after placing warm items in it.
Linens Bring your own bed and bath linens, beach blankets and towels. Bed and bath linens can be rented from Network Real Estate.
Please notify our office prior to your arrival if you wish to rent linens. Linens are not included in the basic rental rate. Paper products and soaps are NOT provided with your rental unit.
Items NOT Provided include bathroom tissue, waste basket liners, paper towels, cleaning products, personal bath items, beach chairs, & umbrellas.
Restrictions NO fish cleaning, NO grilling on porches or decks, NO campers/RVs, boats, trailers or 4 wheelers. Most of our rental properties DO NOT allow pets.
Some do allow pets with an additional non refundable pet fee. You must ask if a unit allows pets prior to your arrival. Any pet found in a NO PET unit will be grounds for lease termination without refund.
Smoking Most rental properties are NO SMOKING. If you smoke, please go outside and close the door. Do not throw butts over the decks or on the ground. Failure to comply with is policy with result in a $150 clean up charge.
Telephones Most units have telephones. Some may not. Please use a credit card or third number when making long distance calls. The registered guest will be responsible for any telephone charges during their stay. Thank You!
NC Agency When showing your property and assisting you in leasing a property, Network Real Estate and its agents will represent the landlord/Owner of the property.
We reserve the right to provide you with a similar unit in the event that your original unit becomes unavailable due to an unforeseen situation. If no other unit is available your reservation will be cancelled and the deposit refunded. You will be notified if at all possible.
Interior photographs and view photographs represent only
ONE unit. These two items will vary for each unit. Please
ask for details. Please verify all information in the brochure
or on the web site in case of printing or typing errors.